Guided by the vision of service excellence, the South African Airways is South Africa's largest domestic and international airline company, with hubs in Cape Town and Johannesburg. In Afrikaans it is known as Suid-Afrikaanse Lugdiens (SAL) and is the leading airlines on the African continent. It operates routes to São Paulo, New York City, Washington, D.C., London, Frankfurt, Mumbai, Hong Kong and Perth, linking itself with partners. Most international flights operate from Johannesburg, the only international routes from Cape Town are to London and Frankfurt. It also operates numerous local and regional routes.

The South African airlines consistently receives annual awards from numerous top-rated publications and international organisations for Best African Airline. This seventy one years old airline was one of the first national airlines in the world. It is widely known for its excellence in customer service and therefore the staff here receivec extensive, ongoing training to provide customers with the best travel experience.
South African Airways is owned by Transnet, the South African government transport body. According to British experts on airline rankings, this airline features as one of the top ten international airlines with a product offering and service standards in keeping with international best practice. In year 2004, SAA’s Business Class seat was ranked as the world’s best lie-flat seat on an aircraft. The South African Airlines alliance partnership entitles customers to Voyager benefits whereby flight schedules are coordinated to provide hassle-free services. These services include ticketing, check-in facilities, mutual branding and flight codes.

Since first taking to the skies on April 24th, 1994, South African Airlines has become one of the fastest growing regional airlines in Africa and forms part of the strong South African Airways alliance. Although the airline is operationally independent of SAA, its flights are incorporated within the Alliance and the airline uses SAA reservations and check-in facilities.  Flysaa.com is the South African Airways travel portal offering everything one needs to travel to, from and within South Africa. The site provides a comprehensive range of interactive online services and useful information for local and international travelers. Over a million people visit the site every month and a high percentage of SAA ticket sales are booked directly on this portal. The cheapest fares can always be found on this site. Online customers have the best of both worlds, with the flexibility of our superior frequency - at exclusively available prices.

So much for the airlines’ benefits and facilities let’s take a look at the fleet of South African Airlines. The airline has a fleet of about fifty eight aircrafts including brand new Airbus A340-600, A340-300E and A319 aircrafts as part of its fleet renewal programme. Its technical and maitenance department is the largest maintenance facility in Africa, which performs maintenance work for more than 40 major airlines. Its global headquarters include South African Airways, Airways Park, Jones Road and, Johannesburg. 
The airline also runs an informative and helpful website whereby you can:
•    Plan your trip
•    Make pre-flight arrangements
•    Find preparatory information once at the airport
•    See what you can do after your trip is over
Let’s see how each of these pieces of information help you.
Planning your trip with South African Airlines would require you information on flight schedules, special packages, travel info,  your accomodation, available car rentals, airport transfers an travel insurance.  Manage your travel plans to the finest of details by visely handling your reservation, checking your trip to the last hour and by guarding yourself with ample information about the visa and passport requirement.  You would also require a little knowledge of all that you need to know once you’re at the airport and ready to lift-off. This would include baggage information, flight status and infligjt health and saftey issues. Not only does South African Airways take care of your trip, it also stays with you to resolve after travel issues like taking care of lost or damaged luggage, requesting a tax invoice, checkin your balance and claiming your travell miles.